Custos Proof™by Custos Cards
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About 2 minutes to complete

Proof you mailed it.

250+ collectors served

Custos Proof documents every card you ship, giving you the evidence you need to win a claim if it’s lost, stolen, damaged, or disputed.

  • Lost or damaged in the mail? Hand your carrier or insurer the packet.
  • Buyer says it never arrived? They confirmed the deal, and you have the photos.
  • Deal feels too good to be true? Your buyer confirms before you ship.
Start a proof · $1.99See plans
Example shop dashboard: 48 packages this month, $74,700 shipped and 47 confirmed by buyers, with order #1042 open showing its packing photos and timeline.
The page the buyer sees: Is this your order? with the packing photos and a Yes, that’s my order button.

Example shop. Your dashboard, and the page your buyer sees.

Step 1 of 3 · The sale

Start a proof

Graded by

They get an email to confirm the deal, and one reminder later. No account needed.

Secure payment by Stripe. By starting, you agree to the Proof terms.

How it works

Your claim is already built.

Oct 27 · 2:10 PM

You make the sale

The cardGretzky #18 · PSA 8
Sold for$15,000
Ships byUSPS
Buyer’s emailjordan@email.com
Start · $1.99

$1.99 on a $15,000 sale. About 2 minutes.

Oct 27 · 2:14 PM

Snap 4 photos as you pack

✓Front
✓Back
✓Inside
✓Sealed

Each one stamped with the time and place.

Oct 27 · 2:21 PM

Your buyer confirms

Is this your deal?
Gretzky #18 · PSA 8$15,000
Yes, that’s my deal

✓ Confirmed before it ships

Oct 27 · Shipped

Every order in one place

DSDesert SlabsShop plan · 48 orders this monthSort & filter
#1046 · Gretzky #18On its way
#1045 · 3 cardsArrived safe
#1044 · 1 cardArrived safe
#1043 · 12 cardsConfirmed

Shops and big sellers see every package at a glance.

Oct 30 · 4:12 PM

If something goes wrong

!Your buyer says it arrived damaged“Slab cracked across the top corner.”2 buyer photos · signed Jordan Lee
⏰File a USPS damage claim by Dec 26

You hear right away, with your deadline.

Oct 30 · 4:15 PM

Download your claim packet

PDF Insurance claim packet Gretzky #18 · PSA 8 · USPS
  • When to file: by Dec 26
  • Photos with times and place
  • Buyer’s confirmation and report
↓  Download claim packet

Everything the carrier asks for, in one file.

Inside the PDF · 4 pages

What the carrier sees

Page 1: filing checklist for USPS Page 3: packing photos with times Page 2: shipment claim record and bill of sale

Checklist, bill of sale, photos and your buyer’s report.

An example sale, start to finish

Every order includes

  • Photos of your cards and package, stamped with the time and location.

  • We ask your buyer to confirm the sale and delivery.

  • A shareable link with proof your photos haven’t been altered.

  • Know what’s covered and what’s not before you ship.

  • Get notified if your buyer reports a problem.

  • One PDF with the evidence needed for USPS, UPS or FedEx claims.

  • Know when to file and when your deadline expires.

  • Photos and buyer confirmations to support your case.

  • View, search and manage every shipment in one place.

  • Access and download your records for a full year.

Ship a lot?

Every package in one place.

An account keeps every proof together, so when a dispute shows up months and a hundred packages later, you find it in seconds. Each package can hold up to 40 cards.

Pay as you go$1.99 a package

No monthly fee. Every package saved in one place.

  • Pay only when you ship
  • Search every package, any time
 Ship a lot?
Seller$9.99 /mo

Up to 50 packages a month. Pays for itself at 5.

  • 30 days free
  • One login
  • Extra packages $1.99
Shop$24.99 /mo

Up to 300 packages a month, for stores.

  • 30 days free
  • Up to 10 staff logins
  • Your shop name on buyer emails

Start an account

Questions

The short answers.

Is this insurance?

No. It's your proof. If you insured the package, it covers most of what insurers ask for, and page 1 says what to add and when to file. If you didn't, it's your evidence if a buyer disputes the sale.

Does Custos touch my card?

No. You pack and ship it the way you always do. We record what you photographed and what your buyer confirmed.

Can I use photos I already took?

No. Photos come straight from your phone's camera while you pack. A photo taken more than 30 minutes earlier is refused.

What if my buyer never answers?

Your photos and their times stay on the record, and the packet shows your buyer was emailed and when.

Can I get my $1.99 back?

Once you've added a photo, no. If something on our side stops you finishing, email anthony@custoscards.com and we'll refund it.

Worth too much to mail?A Custos courier carries it by hand, start to finish.
See couriers